The George Tel Aviv Redefines Luxury Stay with OKKAMI: Unveiling a Tech-Forward App for Personalized Guest Experiences
The George Tel Aviv has embarked on a transformative journey in hospitality through its strategic collaboration with OKKAMI, a trailblazer in guest engagement solutions. This groundbreaking partnership has resulted in the creation of a bespoke app that caters to the unique needs of each guest, redefining the traditional hotel experience. The app boasts an array of features that empower guests with unprecedented control and convenience, allowing them to tailor their stay according to their preferences.
From seamless integration to the revolutionary MobileKey Interface by Assa Abloy/Vingcard for room access, every aspect of the guest journey has been meticulously considered. The app’s Live Chat Essentials and Request Management Dashboard facilitate real-time communication and efficient service requests, ensuring guests feel connected and well taken care of throughout their stay. Moreover, the inclusion of Digital E-Menus, Digital Store Manager, and exclusive Notifications & Promotions enhances the overall guest experience, making it not just a stay but a personalized, immersive journey.
This innovative app doesn’t only cater to guest needs but also streamlines internal hotel operations. Staff Workflow & Processes Manager, Staff Ticketing System, and PMS Support (Opera) are just a few of the tools designed to enhance efficiency and communication within the hotel, ensuring a seamless experience from both ends. As The George Tel Aviv and OKKAMI lead the charge in leveraging technology to redefine hospitality, this partnership sets a benchmark for personalized, tech-driven guest engagement that is poised to shape the future of the industry.
OKKAMI has launched The George’s Club Membership Program, offering exclusive benefits across three tiers: Seed, Early Bird, and Club. Utilizing OKKAMI’s EDM tool, seamless communication ensures personalized updates on promotions and events. The system’s automation and analytics enhance the program, empowering data-driven decisions. The fulfillment dashboard streamlines membership requests, and with PAYPLUS integration, payments are effortless. OKKAMI is dedicated to making every stay at The George extraordinary through the Club Membership Program.
About Hotel
The George is an exciting lifestyle hotel, featuring 170 rooms, 40 of which are designed for extended stays. Featuring a collection of public areas, including three restaurants, meeting rooms, a one-of-a-kind event space, an open work area, and various recreational and relaxation spaces. The dynamic space designed by the internationally renowned architect Lazaro-Rosa-Violan is outfitted down to every last detail.
The George infuses a deep focus on the needs of locals and temporary locals who live, work, and visit Tel Aviv, whole-heartedly encompassing its nonstop energy.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
