OKKAMI & Sustainability
OKKAMI believes that to endure as a viable and sustainable business, an organization needs to constantly develop and strengthen the long-term capabilities of both its own and its numerous stakeholders.
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SUSTAINABILITY STRATEGY
OKKAMI's Sustainability Strategy aligns business priorities with ethical imperatives to drive progress towards our vision to be a leader in delivering sustainable performance that create positive impacts for our stakeholders and the environment. Our sustainability strategy has received endorsement from our Board of Directors. It serves as framework, guiding our efforts that are aligned with best practices and the latest climate science.
SUSTAINABILITY GOVERNANCE
Commitment to sustainability is anchored at the highest levels of OKKAMI. Our efforts to embed sustainability in all business groups continue to receive strong support from the Board of Directors and senior management.
RISK MANAGEMENT
OKKAMI recognizes that conducting businesses entails both risks and opportunities. Effective risk management is imperative to address potential risks and pursue possible opportunities, to deliver our objectives and sustainable growth. The Risk Management Policy aims to provide a consistent framework for managing the risks of the company in accordance with good corporate governance principles.
COMMUNITY EMPOWERMENT
OKKAMI is dedicated to fostering relationships with the communities in our operational locales through an extensive stakeholder engagement. We also cultivate social responsibility mindset among employees and encourage our business worldwide to undertake social responsibility activities that can create positive impacts on the society where we operate. Our local operations teams conduct engagements to seek input from residents, community leaders, and local government agencies and organization to understand concerns, needs, and aspirations – then direct resources to address them through targeted strategies. In the process we also identify potential risks and assess business impacts and opportunities, if any.
RESPONSIBLE PRODUCTS AND SERVICES
OKKAMI is dedicated to providing our customers with exceptional experiences. Prioritizing our customers' health and safety is fundamental to our operations. Additionally, we place significant importance on customer relationship management, recognizing our customers as valuable sources of feedback and opportunities for improvement. We actively engage with our customers, promptly addressing their feedback to refine our offerings. Furthermore, we involve our customers in cause-related marketing campaigns, enhancing our connection with them while highlighting our commitment to social and environmental responsibilities. This strategy not only strengthens our brand reputation but also fosters customer loyalty.
DATA PROTECTION
OKKAMI is dedicated to upholding the highest standards of privacy and data protection across all of our operations. As part of our ongoing commitment to safeguarding personal data, we regularly conduct internal audits to ensure compliance with applicable privacy laws and regulations, including the EU’s General Data Protection Regulation (GDPR) and Thailand Personal Data Protection Act (PDPA). Protecting customers’ data across all platforms is integral to supporting our Online Strategies.
Our Internal Audit team has recently completed a thorough review of our privacy policies and practices, confirming our adherence to the PDPA’s requirements. This audit is part of our broader effort to maintain transparency, trust, and accountability in how we manage personal data, ensuring that our practices align with both regulatory obligations and the expectations of our stakeholders.
