Six Senses Vana and OKKAMI Revolutionize Guest Experience with Contactless In-App Solutions and Personalized Service
Six Senses Vana is a luxurious hotel that places a strong emphasis on providing guests with a comfortable and rejuvenating stay that is also nutritionally beneficial and detoxifying. This philosophy is evident throughout the hotel’s amenities and services, with its restaurants serving only organic and locally sourced food, and its spa offering a range of treatments that aim to purify and rejuvenate the body.
To further enhance the guest experience, Six Senses Vana has partnered with OKKAMI to provide guests with a comprehensive mobile app that simplifies access to hotel services and amenities. The app is designed to streamline the guest experience, making it easy for guests to access information and services quickly and efficiently.
The app’s integration with Opera, the hotel’s property management system, enables staff to quickly and easily access guest details and purchase history, providing a more personalized and efficient service. Guests can use the app to reserve spa bookings and access other amenities and facilities, with Infrasys (POS) supporting a web link that directs guests to the Infrasys interface directly on the Six Senses app.
Moreover, guests can also view the food menu and chat directly with their nutritionist about the food and ingredients, making it easy to make informed choices about their nutrition during their stay. The app’s workflow management system centralizes guest requests in a single platform, simplifying the process for staff and enabling them to assign requests to the appropriate departments efficiently. The staff ticketing system facilitates the efficient management of guest requests, ensuring a seamless and stress-free stay for guests.
About Hotel
Immerse in a wellness retreat that enables you to feel, think, and be better. Through connecting to yourself, others, and nature. Moving your body, energy, and thoughts. Healing from what pains you. Accepting what is, to rebalance, rewild, and rechild. Named after the forest we take refuge in, Six Senses Vana aims to protect and nurture, providing space to discover and flourish. Ayurveda, Yoga, Tibetan Medicine, and Natural Healing Therapies combine with a rich daily movement schedule, deep commitment, and personalized support. Nourishing cuisine, experiences for all the senses, and a kind-hearted team complete the retreat.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
