Revolutionizing Hospitality: How Rydges Resort Hunter Valley and OKKAMI’s Partnership Provides a Seamless and Contactless Guest Experience
OKKAMI has partnered with Rydges Resort Hunter Valley to revolutionize the guest experience by providing a customized app that unlocks a world of convenience and luxury. This seamless integration has not only increased guest engagement with the hotel app but has also significantly enhanced the overall stay.
With the power of SMS and WhatsApp, hotel staff can now engage in direct communication with guests, effortlessly sharing online links for booking room services. This seamless connection ensures that guests can easily access and explore all the exceptional offerings and amenities the hotel has to offer.
One standout feature of the app is the live chat function, empowering guests to use their preferred social media channels to view and reserve hotel services. The app also enables contactless check-in services, allowing guests to conveniently submit their details and access their rooms using the integrated digital mobile key from Assa Abloy. By pairing the app with their room, guests gain instant access to a wide array of hotel amenities and services, from making service requests to enjoying in-room dining, all with a simple click.
The app also provides direct access to the digital store, offering a tempting selection of cuisines available for booking with just a single click. OKKAMI’s intuitive request management dashboard enables staff members and departments to effortlessly view and address all guest requests from a centralized platform. By seamlessly integrating with Opera’s Property Management System (PMS), the app consolidates guest details, stay history, and order records, ensuring a personalized and efficient experience.
With OKKAMI’s notification and promotions features, hotel staff members can easily send targeted notifications and promotions tailored to each guest’s preferences, creating memorable and personalized interactions. The live chat feature within the Rydges app further facilitates direct communication between guests and hotel staff, fostering seamless and personalized interactions. Lastly, OKKAMI has integrated a currency select payment gateway, offering guests contactless check-out services. This feature allows guests to settle their bills conveniently and safely, minimizing physical contact and elevating their overall experience.
OKKAMI’s collaboration with Rydges Resort Hunter Valley sets a new standard in personalized guest experiences. Through this innovative app integration, guests can enjoy a seamless and immersive stay, where every aspect of their comfort and convenience is catered to. Elevate your stay to new heights with the power of OKKAMI’s personalized app integration and unlock a world of luxury and exceptional service at Rydges Resort Hunter Valley.
About Hotel
Whether it’s all go, or you’re here to take it slow, everything feels effortless at Rydges Resort Hunter Valley. A sprawling playground in the heart of wine country, there’s something special for absolutely everyone. Across an enormous slice of pristine countryside, you’ll find little corners of leisure fit just for you. With plenty of choice, you’ll create your very own adventure, and curate the moments that matter most.
Weekend escape or extended holiday, corporate retreat or destination wedding, loved ones and work families gather here for anything and everything imaginable. For conferences and business events that go beyond conventional, fun and renewal is added to every agenda. For couples to young families and wedding parties, there are endless areas to run wild or kick back. The opportunities are infinite for togetherness, and celebrations are completely customisable.
Wineries for you, a waterpark for them. Walking trails, a golf course and a spa to get your energy flowing in whatever way you please. Wake to strong espresso, taste craft beers by the paddle, and sink teeth into Aussie classics reimagined with local ingredients – seasonal is the standard across every restaurant.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
