OKKAMI Debuts Groundbreaking LINE Mini App Integration at LINE Conference

On March 4, 2025, at the LINE Conference in Bangkok, Thailand, OKKAMI proudly unveiled our latest innovation: the integration of our hospitality platform as a LINE mini app. Representing OKKAMI, our Webapp team lead, Cornelius Phanthanh, introduced this game-changing solution that enables guests to access hotel services seamlessly through LINE—Asia’s widely used messaging platform with over 190 million active users.

OKKAMI is proud to be the first company to partner with LINE to provide these services to the hospitality industry. We are thankful to LINE for the opportunity to be one of the companies to present the LINE mini app with OKKAMI integration at the LINE Conference.

Revolutionizing Hospitality with Messaging Technology At OKKAMI, we are committed to transforming guest experiences through smart digital solutions. Serving over 300,000 active users across Thailand and connecting more than 700 properties worldwide, we designed this integration to provide a frictionless, app-free experience. Now, guests can authenticate instantly, pair their LINE account with their hotel room, and access services like room service, spa bookings, and real-time communication—all within LINE.

Event Highlights and Industry Impact During our live demonstration, we showcased how this seamless integration benefits both guests and hotel operators:

  • Instant Authentication: Guests log in with a single tap—no new accounts or passwords needed.
  • Seamless Room Pairing: A simple QR code scan connects guests to their hotel room services.
  • Comprehensive Services: Guests can order room service, book spa appointments, and request amenities—all within LINE.
  • Operational Efficiency: Real-time notifications ensure staff can respond promptly, improving service quality.

As we roll out this integration across our partner properties, we’re excited about the potential to further enhance the hotel-guest relationship. By meeting guests where they already are—in their preferred messaging app—we’re making digital hospitality more accessible than ever.

The audience response at the LINE conference was overwhelmingly positive, with many attendees eager to experience the mini app firsthand. OKKAMI is proud to be pioneering this approach to hospitality technology and looks forward to sharing more innovations in the coming months.