Enhancing the Guest Experience at Anantara Stanley & Livingstone Victoria Falls Hotel with OKKAMI’s Digital Solutions
Nestled near the majestic Victoria Falls, the Anantara Stanley & Livingstone Victoria Falls Hotel offers guests a harmonious blend of colonial elegance and modern luxury. To further elevate the guest experience, the hotel has integrated OKKAMI’s advanced digital solutions, ensuring a seamless and personalized stay for every visitor.
From the moment guests book their stay, the hotel’s mobile app, powered by OKKAMI and integrated with its Opera Property Management System (PMS), allows for effortless reservation management. Guests can make bookings, access exclusive promotions, and utilize mobile check-in and checkout features, minimizing time at the front desk and enhancing convenience.
During their stay, guests can explore digital e-menus to browse dining options and place orders directly from their devices, ensuring a seamless culinary experience. The OKKAMI PMS interface enables guests to view their folio in real-time, tracking purchases and activities throughout their stay, providing transparency and eliminating surprises at checkout.
Service excellence is paramount at Anantara Stanley & Livingstone. OKKAMI’s guest request system empowers in-house guests to request services such as housekeeping or concierge assistance directly through the mobile app. These requests are instantly routed to the appropriate departments, and guests can monitor their status in real-time, ensuring efficient and transparent service delivery. Additionally, the live chat feature, integrated with social media chat channels, enhances communication, allowing guests to connect with hotel staff anytime, anywhere.
By embracing OKKAMI’s innovative hospitality technology, Anantara Stanley & Livingstone Victoria Falls Hotel seamlessly combines timeless luxury with digital convenience. Every aspect of the guest journey is enhanced, ensuring a memorable, hassle-free, and deeply personalized experience amidst one of the world’s most breathtaking natural wonders.
About the Hotel
Anantara Stanley & Livingstone Victoria Falls Hotel welcomes you to a boutique African retreat on the edge of Victoria Falls. Immerse yourself in the magic of Zimbabwe’s wilderness with Big Five game drives, guided nature walks, and intimate encounters with the local wildlife. Relax in elegant suites, dine under the stars, and embrace the adventure of an authentic African safari, crafted for those seeking both luxury and discovery.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
