Dusit Princess Melaka: Redefining Guest Experience with OKKAMI-Powered Solutions
Dusit Princess Melaka offers a seamless blend of cultural charm and modern comfort in the heart of one of Malaysia’s most historic cities. Located close to UNESCO World Heritage sites, shopping districts, and vibrant local eateries, the hotel is an ideal retreat for travelers looking to explore the rich heritage of Melaka while enjoying world-class hospitality.
To enhance your experience, the Dusit Hotels & Rewards app—developed in partnership with OKKAMI—puts convenience right in your hands. Available on both the App Store and Google Play, the app acts as a personal digital concierge. Guests can book their stay, check in or out, and communicate with hotel staff in real time using their preferred messaging platforms. Multilingual support ensures international visitors enjoy a smooth and personalized experience from start to finish.
The app also allows you to browse menus, order in-room dining, or make reservations at the hotel’s signature dining venues. Whether you’re craving local delicacies or an international spread, you’re only a few taps away from a memorable meal. From managing Dusit Gold loyalty points to requesting extra pillows or getting directions to other Dusit properties, the “Request a Service” feature ensures that everything you need is just a touch away. This smart, connected experience reflects Dusit’s commitment to innovation and guest satisfaction.
At Dusit Princess Melaka, tradition meets technology, offering a stay that is both enriching and effortless. Whether you’re discovering the sights of Melaka or relaxing at the hotel, your journey is made smoother, smarter, and more memorable.
About the Hotel
Discover a truly memorable experience of rich heritage at Dusit Princess Melaka. Stay in cosy rooms with views of the vibrant UNESCO World Heritage City and the Straits of Melaka. Relax by the pool, energise at the 24-hour gym, or walk to nearby landmarks like Dutch Square, A’Famosa, and Jonker Street Market. Savour Chinese cuisine at Long Feng, enjoy all-day dining at Zest, or unwind at Famosa Lounge. Your unforgettable escape begins here.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
