Dusit Le Palais Tu Hoa Hanoi Enhances Hospitality Through the OKKAMI-Powered Mobile App
At OKKAMI, we’re proud to help hotels offer smarter, more connected guest experiences and we’re excited to share that Dusit Le Palais Tu Hoa Hanoi has been recently added to the Dusit Hotels & Rewards App, developed and powered by OKKAMI. This elegant property, known for blending timeless charm with modern comfort, now offers its guests a seamless digital experience, right at their fingertips.
With the Dusit Hotels & Rewards App, available on both the App Store and Google Play, guests can now browse room types, check real-time availability, and make bookings directly from their mobile device. The app also features in-app chat, allowing guests to easily connect with hotel staff at any time for quick assistance or special requests. For added convenience, guests can use the “Get Directions” feature to navigate to the property, or explore the in-room dining options and order food from a wide selection of cuisines, all from within the app.
Dining and relaxation are made even easier with in-app restaurant reservations. Guests can book a table at any of the property’s popular venues, including Vinci Italian Restaurant & Rooftop Bar, Soi, Dusit Gourmet, Palais Lounge, and the Pool Bar. Through the “Experience” section, they can also view all the services and activities the hotel has to offer and reserve them based on availability.
For loyal guests, the app provides access to their Dusit Gold membership details, allowing them to view exclusive offers, track booking and order history, and enjoy personalized benefits throughout their stay.
The addition of Dusit Le Palais Tu Hoa Hanoi to the app reflects OKKAMI’s ongoing commitment to enhancing the guest journey through technology. By connecting every touchpoint into one easy-to-use platform, we help luxury properties like Dusit deliver an even more memorable and efficient stay.
About the Hotel
Imagine the home of a mysterious princess — a palace shaped by Princess Tu Hoa’s spirit, love for craftsmanship, and passion for sharing.
Nestled by West Lake, our 207 elegantly designed rooms and suites offer a serene retreat with stunning views and cultural charm.
Savour diverse dining experiences, from authentic Thai cuisine and handcrafted Phở to Italian classics and rooftop cocktails. With modern amenities and refined comforts, the hotel seamlessly blends culture, elegance, and sophistication.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.