Dusit International and OKKAMI Launch the Dusit Hotels & Rewards App to Enhance Guest Experience
Dusit Hotels and Resorts, part of the Dusit International Group, has partnered with OKKAMI, a leading hotel technology provider, to launch the new Dusit Hotels & Rewards app. Now available for download on both the App Store and Google Play Store, the app is designed to provide a seamless, contactless experience for guests staying at any Dusit property worldwide. This innovative collaboration highlights Dusit’s commitment to enhancing the guest experience through cutting-edge technology.
Key Features of the Dusit Hotels & Rewards App
The app offers a wide range of features tailored to meet the diverse needs of global travelers. With support for over 20 languages, the Dusit Hotels & Rewards app ensures that guests from different countries can easily navigate in their preferred language. It also includes live chat and social media live chat support, allowing guests to connect with hotel staff in real time through various channels.
Guests can stay updated on promotions and important updates through the promotion and notification tool, while the QR code and eMenu feature allows for a contactless dining experience. In addition, the app incorporates the OKKAMI Inventory Management System, which helps hotels manage resources efficiently and provide top-notch service.
Enhancing Convenience with Advanced Functionalities
The Dusit Hotels & Rewards app integrates several useful functions to improve the overall guest experience. Guests can conveniently book spa services using the spa booking and management system, which are also connected to third-party providers. The app also features the Guest Requests Dashboard, where guests can submit and track their requests, ensuring a swift response from the hotel staff.
For a streamlined check-in process, the app includes Opera PreCheck In and Omni-Channel Pre-Check In, making it easier for guests to complete their check-in before arriving at the property. The app also creates Brand Guest Profiles, allowing hotels to personalize the guest experience based on their preferences and past stays. Additionally, the Activity and Experience Booking feature enables guests to browse and manage bookings for activities and experiences offered at the hotel.
Now Live: 12 Dusit Hotels Available on the App
As of October 11, 2024, the Dusit Hotels & Rewards app is live at 12 Dusit properties worldwide. Guests staying at these locations can now use the app to book their stay, explore services, and manage activities. More properties are expected to be added to the app soon, ensuring guests at all Dusit Hotels & Resorts can benefit from its advanced features.
Transforming Hospitality with the Dusit Hotels & Rewards App
The launch of the Dusit Hotels & Rewards app is a significant step forward for Dusit International Group in its mission to elevate the guest experience through technology. With OKKAMI’s expertise, the app provides a seamless, personalized experience that meets the evolving expectations of modern travelers.
Guests can download the Dusit Hotels & Rewards app today from the App Store or Google Play Store and start enjoying a new level of convenience and luxury during their stay at Dusit properties.
