Anantara Iko Mauritius partners with OKKAMI to Provide Enhanced Guest Experience with Seamless Integration and Personalization!
Anantara Iko Mauritius has recently announced its partnership with OKKAMI to provide its guests with an enhanced and seamless guest experience. Starting May 2023, guests will be able to access the Anantara app through GHA integration using their existing login credentials, making it easy for them to book their stay directly through the app without the need to create a new account.
The PMS integration with Opera will allow guests to enjoy the flexibility of pre-checking directly through the app, while the staff can easily access the guests’ details, including their past orders and purchases. OKKAMI’s live chat integration feature will enable guests to use their favorite social media chat channels, such as WhatsApp or Facebook, or even the SMS option to communicate with the hotel. Through the live chat feature, guests can view the hotel’s services and book them directly. The hotel staff can monitor and manage guests’ requests under a single dashboard in OKKAMI system.
Moreover, hotels can create attractive posts and contents using OKKAMI’s promotion and notification tool and send them to their targeted guests based on their stay history. Lastly, with the Review Pro feature, guests can provide feedback on their stay and service received at the resort, which can help staff understand their guests better and enhance the guest experience. Overall, this partnership will provide guests with a seamless and personalized experience, making their stay at Anantara Iko Mauritius unforgettable.
About Hotel
Immerse yourself in wellness and adventure on the fringe of Le Chaland Beach. Anantara Iko Mauritius Resort & Villas connects you with traditional Mauritian culture alongside the spectacular surrounding landscapes. Explore nature from our tranquil tropical destination and discover unique experiences on land and sea, from nature trails in the nearby forest to snorkeling the pristine blue waters of a marine park. Delve into rum tasting and wander tea plantations before returning for exquisite Creole meals and rejuvenating activities to balance body and soul.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
