dusitD2 Fagu Shimla: Where Timeless Hospitality Meets OKKAMI Innovation
At OKKAMI, we are committed to enhancing the way guests experience hospitality—by transforming traditional service into seamless, digital-first journeys. Our partnership with dusitD2 Fagu Shimla in India, is a prime example of how advanced technology can elevate guest satisfaction while preserving the warmth and charm of a luxury hotel stay.
With the support of OKKAMI’s integrated platform, guests at dusitD2 Fagu now benefit from the Dusit Hotels & Rewards app, which acts as a personalized digital concierge. This smart application allows guests to:
Check in and check out with ease—bypassing the front desk altogether
Communicate in real time with hotel staff via preferred messaging platforms such as WhatsApp, LINE, and WeChat
Access multilingual support, ensuring seamless communication for international travelers
Browse menus, order in-room dining, or reserve tables at the hotel’s signature restaurant
Book activities, or request room amenities with a simple tap
Manage Dusit Gold loyalty points
Our “Request a Service” feature, designed specifically for convenience, enables guests to connect with all hotel departments instantly—whether they need additional amenities, room cleaning, or assistance with local recommendations.
By delivering a fully connected guest journey, we help dusitD2 Fagu maintain its high standard of personalized service while reducing operational friction. The result is a more relaxed and intuitive stay experience that caters to modern travelers’ expectations for efficiency and comfort.
At OKKAMI, we are proud to support dusitD2 Fagu in redefining luxury hospitality in the Indian Himalayas—where tradition and technology work together in perfect harmony.
About the Hotel
Escape to the serene beauty of dusitD2 Fagu Shimla in India, where modern accommodations with stunning balcony views, complimentary Wi-Fi, and smart TVs provide the perfect retreat. Recharge your senses with our spa, indoor heated pool, gym, and a dedicated Kids Club for the little ones. Indulge in vibrant dining experiences, from international delicacies at Dusit Gourmet to Pan-Asian favorites at Soi Restaurant, all designed to help you unwind and create lasting memories amidst the tranquil mountain setting.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
