OKKAMI Launches New Contactless App for NH Hotels Middle East, Providing Seamless Guest Experience!
NH Collection Dubai The Palm, a luxurious hotel located in Dubai, has partnered with OKKAMI, a provider of mobile guest engagement solutions, to offer its guests a smooth and contactless experience during their stay. By integrating with OKKAMI’s technology platform, the hotel can now provide a range of digital services that can be accessed by guests through their smartphones
Using the app, guests can explore a wide range of services and even make reservations, including the ability to pre-check-in and skip long queues. The app allows guests to fill in their details and complete documentation processes beforehand, allowing them to simply collect their room key upon arrival. The live chat feature also enables guests to get their queries answered quickly and easily, as well as view and access the live chat history.
Within the app, guests can view all their orders and purchases, along with the total bill. Additionally hotel staff can view and track guest requests and orders on a single platform, making it easier to manage spa appointments, tours, and other activities.
Finally, the app is integrated with OKKAMI’s Live Chat offering, further enhancing the guest experience and allowing for personalized communication with guests. We are excited to bring this innovative app to NH Hotels guests, providing a contactless and seamless experience that meets the needs of today’s travelers.
About Hotel
Experience NH Collection Dubai The Palm, one of the most exquisite hotels on The Palm, Dubai. Located on exclusive Palm West Beach, Dubai’s first NH Collection hotel gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new property is brimming with energy and chic touches of local character. Guests enjoy direct beach access over the promenade and are just a short journey from all of Dubai’s top attractions, including the Burj Khalifa, Dubai Mall and Dubai Marina. Our sunset-facing rooftop infinity pool with its elegant bar and lounge is the perfect place to relax between excursions. Those seeking excitement can indulge at the hotel’s lively sports bar, Dubai’s new go-to.
OKKAMI provides a comprehensive hospitality platform which includes IoT smart room controls, guests & staff request management, unified Live Chat platform, and a powerful CRM. Our solution helps partners to enhance revenue centres, streamline operations, and connect with customers. Today, OKKAMI services over 45,000 rooms globally across North America, Europe, and Asia, and includes over 75+ integrations with leading hospitality vendors. OKKAMI also specializes in implementing touchless features such as contactless check-in/out, QR code menus, digital compendium and more.
